Job description
Reporting to – Head of Projects
Location - London
Cost Code - 250
Vacancy Tracking NO – TBA
Brief
The principal aim of this role is to support the development of best practices and standardisation of system design, integration, software, graphics and other supporting documentation/services. In addition, a major part of this role is to support the delivery teams through training and technical support, and whilst this may be via phone/video you will also be required to carry out this support on site.
This role also provides a key resource to support R&D project and onboard new solutions into the region.
Main duties & Responsibilities
- Successful delivery of all works under their control, ensuring all works are delivered on time and within the allocated cost budgets.
- Create standardised application services including, but not limited to, software, graphics, head ends.
- Writing and compiling of standardised software from the description of operation, panel drawings, client’s specification and mechanical drawings/layouts
- Engineering of graphics and BMS supervisors
- Supporting the project manager. Project engineers and commissioning engineers on project related jobs.
- Technically support internal colleagues to assist in resolving issues with applications works.
- Work closely with internal colleagues to co-ordinate end-to-end delivery of applications services.
- Assist the Engineering Manager in R&D and applications projects.
- Carry out research and development of new technologies which will benefit the organisation.
- Actively participate the Innovations Forum, including membership control, communications, and content.
- Use the Innovations Forum to create a technical support network
- Support engineer PDPs along with their line manager, through training and mentoring of applications services.
- Work confidently within a pressurised environment, multi-tasking between the different operational disciplines.
- Recognise the importance of procedures and processes and adhere to these to deliver a high standard of customer service.
- Assist with any customer escalation issues with application projects where necessary.
- Where required, handover of applications work to project team on site.
- Assist the E.on Controls Sales Team with providing a cost-effective solution
Specific Job Knowledge & Skills & Experience
Essential:
- Minimum 3 years’ experience in similar applications role
- An excellent understanding of HVAC control principles and software logic
- Ability to read electrical wiring diagrams and panel drawings
- Understanding/appreciation of LAN and IP structuring.
- Excellent knowledge of at least two of the following BMS systems: Tridium, Trend, Distech, ALC.
- Passion for new technologies and innovative solutions
Desirable:
- Good electrical knowledge, HVAC knowledge and panel knowledge.
- Knowledge of the following additional BMS systems: Honeywell/ Siemens/ Cylon/ Delta/ Easy IO/ Sauter/ Schneider/ ALC
KPIS
- Applications Services – Standardise applications services to reduce engineering time and improve GM.
- Quality Control – Ensure standardisation is applied throughout ECS.
- Staff Utilisation/Retention – Create application training plans to support engineer PDPs.
- Process & Systems – Process review, improve internal communications and management systems.
This role along with all company roles has a responsibility to ensure all visitors and operatives in the workplace adhere to the ECS health & safety policies and procedures.
At E.ON everyone is welcome and respected. Our diverse backgrounds and experiences help us to connect with our customers and put them at the heart of all we do.
Our inclusive culture helps everyone to grow, thrive and be their best, winning together.
Data Protection
E. ON Control Solutions Ltd takes the protection of data and specifically data held on behalf of its customers very seriously. It is the responsibility of all E. ON employees to familiarise themselves with E. ON’s Information Security Policies and associated documentation. These documents are freely available on the E. ON Intranet and should be fully understood